Bots

In Scriv, a bot is a user-facing chatbot. You can have as many bots in your project as you want. Each bot is configured with one or more knowledge sources.

Bot Settings

In addition to the list of knowledge sources, there are several other settings on bots that affect how they work. Here are some of the important ones:

Setting	Type	Description
Is Default?	Yes/No	Whether the bot is the default for your project or not. The default bot is used in your Slack workspace (if applicable) and if no other bot is specified.
Is Public?	Yes/No	Whether the bot is public or not. Public bots have a publicly-available URL that can be used by anyone with the link. Private bots require users to be logged in to your project.
LLM	Single Choice	Which LLM your bot should use. GPT 3.5 is faster and less expensive. GPT4 is slower and more expensive, but provides better answers.
Knowledge Sources	Multiple Choice	The knowledge sources the bot should use when it generates an answer.
Show Source Citations	Yes/No	Whether the bot should link to the sources it used when responding.
Expand Lookups	Number	How many nearby “chunks” to use when generating an answer from a specific knowledge source (see below). The higher this number, the more likely the bot is to provide good answers, but it will be more expensive. Setting this number too high will result in errors.
Additional Instructions	Text	Any additional instructions for your bot. E.g. ‘Respond using markdown.’ or ‘Answer like a pirate.’